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How 58slots Handles Your Personal Information

Your privacy matters to how we run every part of this platform — from account creation to GCash and Maya withdrawals.

Account data handled with careGCash, Maya, InstaPay transaction privacyYour right to access your dataCookie and tracking controlsData retention clearly explained
58slots How 58slots Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat from inside your account dashboard, by email through the address listed on the contact page, or through the in-app support tab on your mobile device. We aim to acknowledge every privacy request within a reasonable timeframe and will communicate any steps required to verify your identity before acting on a data request.

Live Chat Access live chat from your account dashboard. Raise a data request directly and our support team will confirm receipt and next steps.
Email Support Send your privacy query to the email address on our contact page. Include your registered account email so we can locate your records quickly.
In-App Support Tab On mobile, open the support tab inside the 58slots app. Submit your data request from there and track the response in the same thread.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of protection across your account and transaction data. SSL encryption covers all data transmitted between your device and our servers, whether you are accessing the platform on a desktop browser or through the mobile app. Account logins require OTP verification when we detect a new device or an unfamiliar location, reducing the risk of unauthorised access. We retain your personal data only for as long as it is needed for the purpose it was collected — or for as long as applicable law requires us to keep it — after which it is securely deleted or anonymised.

SSL Encryption All data between your device and our platform travels over SSL. This covers account logins, GCash and Maya transactions, and session activity on both desktop and mobile.
Cookie Controls We use cookies for session management and analytics. You can review and adjust your cookie preferences through the cookie settings link at the bottom of any page.
OTP Login Verification When your account is accessed from a new device or location, we send a one-time PIN to your registered mobile number before allowing entry. This step cannot be bypassed.
Data Retention Policy We keep your records only as long as needed for account operations and any compliance obligations under local law. After that period, data is deleted or anonymised on a scheduled basis.

Your Privacy Rights at 58slots

These are the questions we hear most from account holders about how their personal data is managed. If your question is not covered here, reach out through live chat or email and our team will respond with specifics relevant to your account.

We collect your name, email address, date of birth, contact number, and the e-wallet identifiers linked to your GCash, Maya, or InstaPay transactions at account registration and throughout your use of the platform.

We do not sell your data. Any third-party processor handling data on our behalf is bound by an agreement limiting their use strictly to the task we assign — nothing beyond that.

Yes. Submit a data access request through live chat or our support email. We will verify your identity first, then provide a summary of the data held on your registered account.

Contact us via the in-app support tab or email. We will process your deletion request subject to any retention obligations under applicable local law — some records may need to be kept for compliance purposes.

We record transaction references and amounts for account management but never store your GCash or Maya PIN. Payment credentials stay within those providers' systems, and all data in transit is protected by SSL encryption.

We retain data only as long as needed for account operations or as required by local law. Once that period ends, your records are securely deleted or anonymised on a scheduled basis.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.